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Frequently Asked Questions

Questions?

If you need additional assistance, please contact our Customer Service.

I forgot my password - what do I do?

  • To recover your Password, hover over the word LOGIN at the top right corner of the screen and then click on the “Forgot your password?” link.
  • Next, type in the email address associated with your Syndicate shop account.
  • Click the "Email me reset instructions" button.
  • Check your Email account for a link to reset your password.
  • Your New Password has been set!
  • If you encounter issues with this process, please reach out to the Website Tech Team at cts@syndicatesales.com, or call 1-800-227-3084.

How do I log in?

  • To start, click “Login” at the top right of the screen
  • Next enter your email address into the Login field
  • Now Enter your Password

If you are a Retailer:

  • Once logged in, select your Wholesaler.
  • Next, select the Shipping method (DDS or ROLO)
  • Click "Start Shopping"